Customer Testimonials

Great experience. Jesse was my car salesman.

This is the 2nd truck that Melvin has sold me and the fourth truck I purchased from Dodge since 2012. Overall the experience was pleasant and the process fast. We went looking for another truck that was in the process of being sold at another location but Melvin didn't hesitate to start looking and found another truck that was better suited for our needs. We enjoyed our day and will definitely continue to be a loyal customer with southland dodge.

Brad was an awesome salesman, made the process simple and def will come back to see him again

We cannot thank you enough for your continued dedication and outstanding customer service! This is not our first purchase with you, and once again, you made the entire process so easy, smooth, and stress-free. We truly appreciate the time, effort, and attention you put into making sure everything went just right. It means a lot to have someone we can trust and return to with confidence. Your professionalism, knowledge, and willingness to go above and beyond never go unnoticed. We couldn’t be happier with our experience and would highly recommend you to anyone looking for a vehicle. Five stars ... Read More

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Google - Nov 4, 2026

We cannot thank you enough for your continued dedication and outstanding customer service! This is not our first purchase with you, and once again, you made the entire process so easy, smooth, and stress-free. We truly appreciate the time, effort, and attention you put into making sure everything went just right. It means a lot to have someone we can trust and return to with confidence. Your professionalism, knowledge, and willingness to go above and beyond never go unnoticed. We couldn’t be happier with our experience and would highly recommend you to anyone looking for a vehicle. Five stars all the way! Thank you again for making another purchase such a great experience! We love you Michelle you have become like family to us. Let’s not forget Sabrina in making sure the transaction goes through so smoothly for us! You two are the BEST!

Well to start off with Mr. Melvin Porter is excellent an professional at what he does an that being said he is such a super nice person an we definitely need alot more of that in this world. An from that point on the whole spectrum of the people I met were awesome to the core made me feel like family for just meeting everyone, on a scale of 1 to 10 i would give Mr.Melvin definitely a 10 plus

We love Miranda! We've bought every vehicle in the past 10-15 years from her! And we will always go back to her.

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All the staff was very friendly and very helpful,and our sales lady michelle is the best .Definitely recommend Southland Dodge in Houma

Jessie was a great salesperson to deal with. Very knowledgeable and helpful.

Great experience buying my new Ram with Nick

Thanks Brad Domangue for the new truck. Appreciate the professionalism! Love you my brother.

Thanks Mr. Brad Domangue for the business. You provided a great service.

Miranda Malbrough was an absolute angel and helped us get an outstanding deal on a wonderful car

Miranda Marlborough got us a amazing deal on a beautiful car

I bought a 2018 Dodge Charger GT Plus here May 2025. Beautiful car with all the trimmings that I want in a vehicle from ACC to Sunrooof. However, my check engine light came on a half hour into driving back home with the vehicle. Not to mention the inside door panels began to come off within the first month. I'll add pictures later because I have yet to get them fixed because they're $1000 a panel. So I definitely wouldn't buy another used vehicle from here or if I were to, I will definitely be more thorough in my look ... Read More

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Google - Oct 22, 2026

I bought a 2018 Dodge Charger GT Plus here May 2025. Beautiful car with all the trimmings that I want in a vehicle from ACC to Sunrooof. However, my check engine light came on a half hour into driving back home with the vehicle. Not to mention the inside door panels began to come off within the first month. I'll add pictures later because I have yet to get them fixed because they're $1000 a panel. So I definitely wouldn't buy another used vehicle from here or if I were to, I will definitely be more thorough in my look around. I forgot to mention that it looked like that used white out on multiple dings in the paint because it was chalky.

Excellent vehicle repair. They do the hard stuff right.

Melvin was very friendly, knowledgeable,& helpful when we were looking to purchase our truck. Ask for Melvin Porter when shopping for a vehicle at Southland Dodge used vehicles. Thanks again Melvin!

Cotie was very helpful with helping me purchase my 2018 ram 2500. I called she picked up the phone in the same day I did a test drive and bought the truck. Very helpful would shop with again.

Exceptional service. Melvin was very helpful & friendly when we were searching to buy a truck !

My wife and I have been dealing with Southland Dodge for a very long time. The reason for our continued return is that everyone that works there treats us like a family. Our sales men Jessie and Jessie Jr Thompson are the best. They have just about sold us all the vehicles we purchased there. Jesse always goes out his way to help us if we have any questions. The service and parts department are very friendly and go out their way to solve any issues quickly. All the mechanics are very knowledgeable. Southland Dodge is always our go to ... Read More

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Google - Oct 19, 2026

My wife and I have been dealing with Southland Dodge for a very long time. The reason for our continued return is that everyone that works there treats us like a family. Our sales men Jessie and Jessie Jr Thompson are the best. They have just about sold us all the vehicles we purchased there. Jesse always goes out his way to help us if we have any questions. The service and parts department are very friendly and go out their way to solve any issues quickly. All the mechanics are very knowledgeable. Southland Dodge is always our go to place. We love our Dealer ship and all the people there.

I just purchased a used Jeep Grand Cherokee from Southland, and I live 1600 miles away. I flew down to NOLA, was picked up at the airport for the 45 minute drive to the dealership, signed the paperwork and was out the door in less than 5 minutes. The entire process was completely painless and the team was great to work with. Thoroughly enjoyed my road trip home in my Hemi!!!

Melvin was efficient, knowledgeable and courteous! We will return!

Best sales person I’ve dealt with in all my sales people. Smooth quick and such a great person.

It is always a pleasure working with Michelle. She takes great care of all of my needs. Goes above and beyond. I appreciate everything she does for me and my family. I would not use anyone else!! Thank You Michelle.

Great salespeople, understanding and respectful with helping customers like me get a vehicle off the lot #ask4michelle

Brad is the best persons to work with got me what I wanted and it was a great experience

Great experience with Brad super friendly and efficient left with a new car and a wide smile

We had a wonderful experience purchasing Colby’s new truck! A huge thank you to our salesman, Jessie, and finance manager, Carla, for making the entire process so smooth and stress-free. Both were friendly, knowledgeable, and a pleasure to work with. We truly appreciate their time and dedication to making sure everything went smoothly. We couldn’t be happier with our experience and would definitely recommend them to anyone looking to purchase a vehicle!

I went to Southland Dodge where I met with Mrs.Cotie. She was a very nice, sweet, professional person with a wonderful personality who took the time to get to know me and get me exactly what I wanted, needed and fits my style. She went over everything with me for my understanding. Help with a affordable monthly payment. The staff here was amazing. Not pushy at all. She didn't make me fill pushed to getting something that will affect my life and that was very kind of her. This wasn't a place to put you in anything ... Read More

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Google - Oct 10, 2026

I went to Southland Dodge where I met with Mrs.Cotie. She was a very nice, sweet, professional person with a wonderful personality who took the time to get to know me and get me exactly what I wanted, needed and fits my style. She went over everything with me for my understanding. Help with a affordable monthly payment. The staff here was amazing. Not pushy at all. She didn't make me fill pushed to getting something that will affect my life and that was very kind of her. This wasn't a place to put you in anything just to get a sell. They look at you as their kids/family wanting a better vehicle, an affordable vehicle that you can have for the rest of your life. Overall dealership that's not unprofessional and only for a dollar. I love that about them. It didn't take much time to get my paperwork processed either. If I can say with this economy, this is the place to get a vehicle from.

Went to get another vehicle for my girlfriend. Went to the used car lot and talked to Brad Domangue and we found a great vehicle. Brad was very professional and easy to work with. Got a great vehicle for a great price. Brad worked hard to get us this deal. If you need a new or used vehicle make sure to go see Brad.

Amazing dealership. We’ve been faithful customers for years. The sales reps and financial department go above and beyond to make the buying experience the best possible. Melvin Porter is definitely our go to guy and never fails to go the extra mile for us.

I bought a Ram truck from Southland and was fortunate to have Brad Domangue as my salesman. Brad was straight forward, responded quickly and everything was exactly as he said. I live in Baton Rouge and I actually bought the truck over the phone on a Saturday afternoon and picked it up Monday morning. Thanks Brad. Bobby Smith

Everything was great Jessie & Carla where great

I appreciate Mr. Jessie Thompson for all his help with getting us a vehicle we absolutely love! Thank you Ms. Carter with helping making Financing easy and effortless

Melvin was so polite, professional and he is such a patience person, who took the time, to show you around, making you feel comfortable, before making a decision/ choice. Way to!!!!!! Keep up the GOOD WORK MELVIN....P.S. if I had to do it all over again, I'll find you. Awesome Saleman

Best deals in town!!! Best customer service around!!! Love our Southland Dodge family!!!

Brad was amazing, helped me with everything, answered all my questions throughly and made sure i was treated well.

I recently visited Southland Dodge Used Cars, and while I was able to negotiate a fair value for my trade-in, the overall experience was far from great. The salesperson I worked with did not introduce themselves or ask for my name, creating an impersonal tone from the start. Additionally, the test drive process lacked standard documentation, as I was only asked to sign a plain sheet of paper with my phone number and he gave me the keys and said go ahead and walked away, also he didn’t know anything about the car I was interested in not to ... Read More

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Google - Sep 30, 2026

I recently visited Southland Dodge Used Cars, and while I was able to negotiate a fair value for my trade-in, the overall experience was far from great. The salesperson I worked with did not introduce themselves or ask for my name, creating an impersonal tone from the start. Additionally, the test drive process lacked standard documentation, as I was only asked to sign a plain sheet of paper with my phone number and he gave me the keys and said go ahead and walked away, also he didn’t know anything about the car I was interested in not to mention it was a jeep so you think he would know something about it right. Unfortunately, I felt I was not taken seriously and that the salesperson was not willing to work with me collaboratively. I was very interested in purchasing that vehicle I wish I would have gotten a better experience.

Brad and the whole staff at Southland Dodge always take exceptional care of us. Every. Single. Time. We’ve bought numerous vehicles from them over the years and they always go above and beyond.

Always a pleasure to work with Miranda! Second time getting a jeep with her and wouldn’t want it any other way. Always friendly and sweet and truthful. Pleasure to work with. ❤️❤️❤️ See you for the next one! 🤗🤗

I have bought 9 vehicles with Brad Domangue over the last 20 years. As always he is very knowledgeable, trustworthy and honest. Highly recommend doing business with him.

Great person to deal with ! Very professional...very patience!

Brad was phenomenal. He helped me get the best value and made sure the process was as smooth as can be

What an amazing sales girl, Cotie really has a for what the customers WANT. Shes always got a bright smile on her face to welcome you in. So happy that she’s helping us through this process!! Keep up the great work girl! Can’t wait to get my dream vehicle! Thanks for all you do!

Cotie was my sales representative and she did a phenomenal job. I had a great experience working with Cotie during my car trade in. She was very helpful, patient, and professional throughout the entire process. She answered all my questions, explained everything clearly, and made the trade in process easy and stress free. I really appreciate her honesty and excellent customer service.I would definitely recommend her to anyone looking to trade in or purchase a vehicle.

Great place Houma and Thibodaux. Lil Jessie and Kerry were hands down the best to work with. Best experience from a dealership I’ve ever had.

Brad took great care of us today. Will go back for our next purchase.

Found the exact Durango I wanted at Southland. Base GT with a hitch(call it my hemi with a hitch). All the dealers in BR forget to order hitches and I definitely did not want that "black top package". Got there and met with Brad. Best experience ever buying a vehicle and I'm 70+. They gave me 3K more than any dealer Baton Rouge area for my used truck. Deal done, I'm happy camper. Headed back to BR area and the main navigation screen goes dead. Get home, call them. They sent a driver and a loaner ... Read More

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Google - Sep 16, 2026

Found the exact Durango I wanted at Southland. Base GT with a hitch(call it my hemi with a hitch). All the dealers in BR forget to order hitches and I definitely did not want that "black top package". Got there and met with Brad. Best experience ever buying a vehicle and I'm 70+. They gave me 3K more than any dealer Baton Rouge area for my used truck. Deal done, I'm happy camper. Headed back to BR area and the main navigation screen goes dead. Get home, call them. They sent a driver and a loaner to my house. When vehicle got repaired, they returned it to my house. I don't know of another dealer who would do that. Can't say enough about the "no pressure" deal and the level of customer service I received. If there were 10 stars, they would have got 10.

I required about a vechile and Ms cotie responded very quickly. She made the whole process so easy and Quick. She is very easy to talk to and get the job done. She will do ever she can to get you rolling in your new vechile. Jeep girly 101🥰🥰

She was so very helpful.Even when I blow her phone up.She was willing to go above and beyond for us.

Do not ....Do NOT THINK YOUR COMING HERE TO RECEIVE EXCELLENT SERVICE!!!!!! THEY RUSH EVERYTHING THEY DO! SIMPLE FIX, TURNED INTO MORE ISSUES. I GET 1 SECOND DOWN THE STREET TO HAVE TO TURN AROUND, JEEP GONE TO THE BACK....FIXED IN 2 SECONDS....I LEAVE AGAIN...3 SECONDS LATER, I HAD TO TURN AROUND AGAIN...NO RADIO!! WHY WOULD THE SERVICE COORDINATOR HAVE AN ATTITUDE WITH YOU DUE TO YOU RETURNING??? WHAT DO YOU EXPECT IF THE ENGINE LIGHT ON, WHEN I CAME HERE FOR A BATTERY ISSUE??. NOWW....I HAVE NO RADIO SCREEN??. IM HERE WAITING AGAIN. I BEEN HERE SINCE 645... Read More

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Google - Jul 15, 2026

Do not ....Do NOT THINK YOUR COMING HERE TO RECEIVE EXCELLENT SERVICE!!!!!! THEY RUSH EVERYTHING THEY DO! SIMPLE FIX, TURNED INTO MORE ISSUES. I GET 1 SECOND DOWN THE STREET TO HAVE TO TURN AROUND, JEEP GONE TO THE BACK....FIXED IN 2 SECONDS....I LEAVE AGAIN...3 SECONDS LATER, I HAD TO TURN AROUND AGAIN...NO RADIO!! WHY WOULD THE SERVICE COORDINATOR HAVE AN ATTITUDE WITH YOU DUE TO YOU RETURNING??? WHAT DO YOU EXPECT IF THE ENGINE LIGHT ON, WHEN I CAME HERE FOR A BATTERY ISSUE??. NOWW....I HAVE NO RADIO SCREEN??. IM HERE WAITING AGAIN. I BEEN HERE SINCE 645AM...IT IS NOW 10AM ON MY 3RD TRIP BACK!!! THIS IS RIDICULOUS!! TIME TO MOVE ONNNNNNNNNNN!!!! I DON'T HAVE THAT MUCH TIME TO WASTE, I AM EMPLOYED, JUST NOT HERE!!!! DO BETTER WITH YOUR CUSTOMER VEHICLES, TAKE YOUR TIME AND GET THE JOB DONE RIGHT THE FIRST TIME!! SIGNED, A NEW CUSTOMIZED JEEP OWNER!!!!

I should have read the other reviews before bringing my Jeep here. After waiting a week for the appointment that was scheduled ahead of time, I brought my Jeep in for every light on the dash on and no power steering. I dropped it off on December 16, 2025 with Sue. Nice as could be…. At first. After about 3 hours she called and told me that it needed a new rack and pinion and gave a me a total price for parts, labor and taxes and said “ And we have it in stock, I can pull it from parts right now and ... Read More

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Google - Jan 6, 2026

I should have read the other reviews before bringing my Jeep here. After waiting a week for the appointment that was scheduled ahead of time, I brought my Jeep in for every light on the dash on and no power steering. I dropped it off on December 16, 2025 with Sue. Nice as could be…. At first. After about 3 hours she called and told me that it needed a new rack and pinion and gave a me a total price for parts, labor and taxes and said “ And we have it in stock, I can pull it from parts right now and he can get started on it today”. I then asked if my extended warranty would cover it and she said she checked but didn’t see a mopar extended warranty. I told her that it was a plan I purchased with the vehicle when I purchased it and she then told me that they usually don’t use them because they do not pay the dealerships prices but she’d call anyway. After about two hours later, she called and told me it was approved and she was pulling the part from parts and he should be able to get on it first thing in the morning. A week goes by, no call, nothing… so I call sue to check status and was told, “he’s still working on it, no news yet”. Another week goes by and still nothing so I called back and spoke with Sue, who then tells me they still don’t have any information. I was firm and said I needed some information/ update because it’s now two weeks later on a job that calls for 9 labor hours. She proceeded to tell me… “well sir, we had to order parts and wait for them to come in” I then reminded her that she said in the beginning that it was in stock, ready to go. She then huffed and said hold on… a few minutes later she came back and actually told me that the mechanic just told her that it was taking longer because he was having trouble removing some of the bolts, that they were hard to get out. I actually couldn’t believe she told me that so I asked for the service manager. After a few minutes, the service manager came on the phone and was absolutely no help at all either. In fact, he told me…” you need to understand that your vehicle is not the only one in service being worked on” so I then asked for the reason for an appointment if that’s how they work, taking more behind mine. He then said well I have nothing more to tell you on your vehicle other than what Sue has already told you. I then asked for the general manager of the dealership, he said, I’ll get your information from Sue, put it on a post it and bring him your name and number to keep you from having to wait on hold. Yeah, that never happened. So another week goes by and I was given two more stories about they were waiting for STAR to approve the second rack because the first one was defective and blah blah.. needless to say, this whole time, I’m paying for a rental car out of pocket because the extended warranty only covers reimbursement after the claim is closed, and only covers up to 10 days. I would definitely recommend you take your vehicle elsewhere for service, and the owner/ stockholders or whoever is involved with this dealership take a look into the service advisor and management representing them. Absolutely everything in this post is actual facts and nothing exaggerated. Total time in service was 21 days for a 9 hour rack and pinion job.

We bought a 2026 Ram 1500 from Jessie and was very pleased with the process and friendly staff throughout.

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HORRIBLE!!!!! I don’t have experience with the sales department but the service department is awful and if you plan on purchasing a vehicle here then you will have to experience the service side. My service advisor was very nice but it was very clear early on that she was the middle man and really knew nothing. Dean, the manager is a liar. Here’s my warning to anyone going for warranty work, YOUR LABOR IS COVERED BUT THEY DO NOT GET PAID THE SAME LABOR RATE SO THEY WILL LIE AND TELL YOU ITS NOT COVERED. Make sure you ... Read More

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Google - Sep 17, 2025

HORRIBLE!!!!! I don’t have experience with the sales department but the service department is awful and if you plan on purchasing a vehicle here then you will have to experience the service side. My service advisor was very nice but it was very clear early on that she was the middle man and really knew nothing. Dean, the manager is a liar. Here’s my warning to anyone going for warranty work, YOUR LABOR IS COVERED BUT THEY DO NOT GET PAID THE SAME LABOR RATE SO THEY WILL LIE AND TELL YOU ITS NOT COVERED. Make sure you contact warranty yourself and double check. And don’t let them work on your brakes because then they will end up worse than when you dropped it off and allow your teenager to drive off the lot with horrible brakes! Lucky to be able to brake at all, then they’ll blame it on something else.

Brought in my jeep wrangler for several issues, first being the jeep pulls to the right when braking and the other ended up being motor work. This brand new mopar motor is under warranty and we were lied to that the labor was not paid through a warranty claim, that is absolutely a lie. Then the truth that they just didn’t want to do warranty work came out bc they don’t get paid the same labor rate in a warranty claim: We were told the brake calipers were changed and a full break job. 1300$ later, My teenager picked ... Read More

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DealerRater - Sep 17, 2025

Brought in my jeep wrangler for several issues, first being the jeep pulls to the right when braking and the other ended up being motor work. This brand new mopar motor is under warranty and we were lied to that the labor was not paid through a warranty claim, that is absolutely a lie. Then the truth that they just didn’t want to do warranty work came out bc they don’t get paid the same labor rate in a warranty claim: We were told the brake calipers were changed and a full break job. 1300$ later, My teenager picked up the jeep and had braking issues that were not there before and they refuse to come get it from the family members home we had to park it at bc of it not being safe to drive at this point. Service manager Dean hung up on me when I got loud with him about putting his service advisor in a bad spot being the middle man for his lies. HORRIBLE HORRIBLE dealership! Do not purchase or bring your vehicles here.

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Ashley,was awesome help me find what I was looking she’s great an very helpful 😀

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Miranda was helpful, but very pushy, very well spoken but snobby and tried to put the review on herself on my phone.

We had a great experience at Southland Dodge. We purchased a pristine 2020 Grand Cherokee Summit, and are over the top happy. Our salesperson Miranda Malbrough was perfect. She handled all the details without a hitch. Miranda and finance Manager, Carla Jackson, made the transaction one of the best car buying experiences we have ever had (and we've bought a lot of cars). While this dealership may not be the biggest or fanciest; they punch WAY above their weight when it comes to selection, and customer service. We drove over three hours to get to the dealership to buy this ... Read More

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DealerRater - Aug 3, 2025

We had a great experience at Southland Dodge. We purchased a pristine 2020 Grand Cherokee Summit, and are over the top happy. Our salesperson Miranda Malbrough was perfect. She handled all the details without a hitch. Miranda and finance Manager, Carla Jackson, made the transaction one of the best car buying experiences we have ever had (and we've bought a lot of cars). While this dealership may not be the biggest or fanciest; they punch WAY above their weight when it comes to selection, and customer service. We drove over three hours to get to the dealership to buy this car, and were not disappointed. Do yourself a big favor, and make the drive to Southland Dodge in Houma, LA...you will not be disappointed.

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So far, I have not been impressed. We bought a Jeep Compass for my daughter and the sales person was very nice. But, I then brought my Jeep Wagoneer in for service and did not get any help because I did not purchase my Wagoneer at this dealership. Now, I need help with the Jeep compass that I did purchase from you and you have not been helpful. I will only buy cars at dealerships where I feel the service department is worth it. You could have won over my future business and car purchases when I brought in my ... Read More

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Google - Aug 1, 2025

So far, I have not been impressed. We bought a Jeep Compass for my daughter and the sales person was very nice. But, I then brought my Jeep Wagoneer in for service and did not get any help because I did not purchase my Wagoneer at this dealership. Now, I need help with the Jeep compass that I did purchase from you and you have not been helpful. I will only buy cars at dealerships where I feel the service department is worth it. You could have won over my future business and car purchases when I brought in my Wagoneer, and then had a second chance with a car that I actually purchased from you, but I'll be going somewhere else for all future car purchases.

My husband and I tried to purchase a truck with our local southland dodge dealerships. The one in Houma was horrible never received a call when we spoke to a salesperson and the sales Manager. We even went look at trucks on the lot last week and not one person came out to see if they could help. Purchasing a vehicle is already stressful but when you are trying to purchase something and you get no help at all that is unacceptable. Their customer service needs some serious help! We ended up purchasing the truck at Ross Downing in Hammond, ... Read More

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Google - May 4, 2025

My husband and I tried to purchase a truck with our local southland dodge dealerships. The one in Houma was horrible never received a call when we spoke to a salesperson and the sales Manager. We even went look at trucks on the lot last week and not one person came out to see if they could help. Purchasing a vehicle is already stressful but when you are trying to purchase something and you get no help at all that is unacceptable. Their customer service needs some serious help! We ended up purchasing the truck at Ross Downing in Hammond, Louisiana where they I would highly recommend to anyone, they not only had better deals, more inventory, but also excellent customer service, Southland Dodge in Houma needs to take a few lessons from them!!

Highly recommend these guys. I worked with Ashley, very professional and very helpful. I’m not from Louisiana, found the car, 2020 Porsche Macan S, on auto trader at a great price well below what others were asking and low miles. I had to fly in to sign the paperwork and pick up the car. Everything went seamlessly. I was picked at the New Orleans airport by one of their drivers, perfect, no expense to me. When we got to the dealership all the paperwork was done and waiting for me. The only thing I had to wait on was the ... Read More

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DealerRater - Jan 11, 2025

Highly recommend these guys. I worked with Ashley, very professional and very helpful. I’m not from Louisiana, found the car, 2020 Porsche Macan S, on auto trader at a great price well below what others were asking and low miles. I had to fly in to sign the paperwork and pick up the car. Everything went seamlessly. I was picked at the New Orleans airport by one of their drivers, perfect, no expense to me. When we got to the dealership all the paperwork was done and waiting for me. The only thing I had to wait on was the car which was being detailed. About 30 minutes later I was presented with a 5yr old car that looked brand new. I drove the 900mi back to South Florida with no problems. I brought it to my mechanic for a very thorough post purchase inspection. He was amazed at how clean and mechanically sound the car was. Overall great experience wouldn’t hesitate to do business with them again.

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Wow, no hype no pressure when you buy your vehicle, while this is true, what isn’t spoken about is their crappy service center where they do nothing to help their clients, in fact, what seems to happen is they look for reasons why their warranty shouldn’t cover something. So this is what happens, check engine light comes on, bring it to the service center and they ask, did anyone check the light yet, I said “no”, they take it in and says “it’s your air filter for now, warranty doesn’t cover this, so for now it’... Read More

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Google - Nov 27, 2024

Wow, no hype no pressure when you buy your vehicle, while this is true, what isn’t spoken about is their crappy service center where they do nothing to help their clients, in fact, what seems to happen is they look for reasons why their warranty shouldn’t cover something. So this is what happens, check engine light comes on, bring it to the service center and they ask, did anyone check the light yet, I said “no”, they take it in and says “it’s your air filter for now, warranty doesn’t cover this, so for now it’s $140 for us to check the light. This takes 30 seconds mind you. But the catch is, “ this is what the light is reading FOR NOW. Which tells me there’s another code or more that they’re not telling me about. So my aluminum rear wheel has a defective finish, guess what they’re telling me now. It’s the salt air causing that, warranty doesn’t cover this either. So I asked, if it’s the salt air causing the issue, why isn’t the other 5 wheels doing this, Sue, the girl at the service desk, couldn’t answer this question, so then I asked about my 36000 3 year warranty she said well you have to call Chrysler for that, I said why call them I’m talking to y’all, Sue’s exact words was, Sir we are not Chrysler, we are Southland Dodge Chrysler and we can’t help you with this. I will never ever buy another vehicle from this place. It’s a terrible thing I have to go out of town now for my Jeep because I don’t want to deal with this service again unless I have to.. I’m actually seriously thinking about going trade my ram 3500 Laramie for a Chevy, I’m done with this mess.

If I could give zero stars I would. Brought my Pacifica in 3 times for a clicking noise in the dash 3 times. A mechanic at another shop diagnosed the issue but having a warranty we went to where we bought the van. 3 times we were told the noise was normal. How a clicking noise in a new car was normal was beyond me. While on a trip to see our daughter the A/C went out, just as the first mechanic predicted. Thankfully the dodge dealer made time for us to fix the issue which was just what the initial mechanic ... Read More

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Google - Sep 23, 2024

If I could give zero stars I would. Brought my Pacifica in 3 times for a clicking noise in the dash 3 times. A mechanic at another shop diagnosed the issue but having a warranty we went to where we bought the van. 3 times we were told the noise was normal. How a clicking noise in a new car was normal was beyond me. While on a trip to see our daughter the A/C went out, just as the first mechanic predicted. Thankfully the dodge dealer made time for us to fix the issue which was just what the initial mechanic said. This out of town dealer was so nice and kind. When we called southland to get the phone number for our extended warrenty Sue did not return our call. Do not buy anything from this dealer only worried about making the sale and nothing else.

10/10 reccomend Michelle @ Southland Dodge in Houma ! The process was so smooth & fast ! It was such a pleasure working with her !! VERY satisfied !!

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10/10 recommend. They were patient in every way & took the time to work with us to get the vehicle we wanted!

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Melvin was very professional and a great pleasure to work with. I would recommend people to go visit him for their next used vehicle.

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If you’re expecting a place with great southern hospitality, turn around and do not go here. if you’re getting regular maintenance on your vehicle, they treat you like scum of the earth. The associate which I always bring the problems of my car for the past couple years has constantly been rude, made faces at me when I say they messed something up, and immediately when you walk out the door they start talking about how you’re a liar. The cashier, parts, and most of the mechanics are really nice, but specifically the people in the front ... Read More

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Google - Feb 28, 2024

If you’re expecting a place with great southern hospitality, turn around and do not go here. if you’re getting regular maintenance on your vehicle, they treat you like scum of the earth. The associate which I always bring the problems of my car for the past couple years has constantly been rude, made faces at me when I say they messed something up, and immediately when you walk out the door they start talking about how you’re a liar. The cashier, parts, and most of the mechanics are really nice, but specifically the people in the front at the computers shouldn’t be working anywhere with their terrible customer service skills. McDonald’s workers have better hospitality. I wouldn’t say don’t go here, but definitely do not come here for service after you buy a vehicle or you’ll leave mad enough to write a whole paragraph google review.

I purchased my vehicle from an out of town Dodge dealership. It is due for its first oil change. I made an appointment online with Southland Dodge. I received a call from the service manager stating the appointment was cancelled because I had not purchased my car from them and that the owner of Southland Dodge and the owner of the Dodge dealership I purchased my car from had an issue with each other so Southland Dodge was not willing to service my vehicle. This is very petty and childish. The owner needs to grow up and act like an ... Read More

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DealerRater - Feb 26, 2024

I purchased my vehicle from an out of town Dodge dealership. It is due for its first oil change. I made an appointment online with Southland Dodge. I received a call from the service manager stating the appointment was cancelled because I had not purchased my car from them and that the owner of Southland Dodge and the owner of the Dodge dealership I purchased my car from had an issue with each other so Southland Dodge was not willing to service my vehicle. This is very petty and childish. The owner needs to grow up and act like an adult and not take it out on customers who have nothing to do with his beef with another Dodge dealership.

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Dropped my car off to get my rims painted from curb damage(which I had since I purchased the car)just to pick it up with a broken windshield .Never again. No longer dealing with Southland dodge. Trust has been broken after purchasing my 3rd car from them. They said they didn't do it but it wasn't there when I dropped it off this morning.

Great person, excellent service, very personable, eager to make a deal that makes YOU happy and will put forth extra effort to do so. He felt like family who really cared.

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It was a great purchased! The Southland dodge staff was very nice and very friendly.

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Southland Dodge Service Department is always excellent! The customer service there is amazing, I will always recommend Southland Dodge!

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I love when I can walk in for some service and walk out about 30/35 minutes later!.. Staff is very friendly ♥️

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Takes forever for parts to come in and app are two plus weeks out once parts arrive.

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I have been a loyal Ram owner for the past 15 years. About 3 years ago my ABS module went out( yes I did not have ABS for 3 years, good thing insurance didn’t find out). When this first happened CDJR dealer in different state(I’m active duty military) placed back order or so I thought. I dealt with Mopar directly and for three years the other service department on this issue. I was about to be done with CDJR products. However, I decided to see if Southland could assist. The parts department, the service department, and mostly my service advisor ... Read More

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DealerRater - Jan 19, 2024

I have been a loyal Ram owner for the past 15 years. About 3 years ago my ABS module went out( yes I did not have ABS for 3 years, good thing insurance didn’t find out). When this first happened CDJR dealer in different state(I’m active duty military) placed back order or so I thought. I dealt with Mopar directly and for three years the other service department on this issue. I was about to be done with CDJR products. However, I decided to see if Southland could assist. The parts department, the service department, and mostly my service advisor got part in and installed within 4 months..😳. .My truck now works as designed and as I purchased… thank you for valuing you costumer and the products you serve!

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Southland Dodge’s service department provided excellent and timely service and a very professional atmosphere.

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First time there as my wife usually brings in the Van. Every one was very nice and helped when needed.

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The experience was awesome,friendly an satisfied to the fullest ,and fast approval with very nice salesman

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Experience was amazing! They helped get me in what I wanted without over paying for it!

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My experience with Southland was amazing. This was my second purchase. It was totally worth the drive. From top to bottom, the staff was great. I would recommend anyone looking for a new are used vehicle to check them out!

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As always outstanding customer service and workmanship, great communications in keeping us informed of status and ensuring the work addresses the issue.

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EVERY ONE WAS NICE AND FRIENDLY AND I WILL GO BACK THEIR AGAIN. THANK YOU

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As always great service and honest! I never get pushed for unnecessary repairs and they are honest and upfront with everything.

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Prompt service and friendly staff. Service department listened and kept me notified during the repair process.

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Dealership is very friendly and courtious. They made the overall process of buying a new vehicle feel painless and enjoyable. I feel confident their professionalism will continue throughout my ownership of my new vehicle. Very well done all around!!

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Southland dodge is one of the best places I have ever been to for a car the employees there make you feel like family

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I had the best experience with Ashley at Southland Dodge! She is my go to car lady and always hooks me up with anything I need. I always give her a call and explain my wants and she makes it happen extremely fast and with great rates! She is the absolute best!

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Staff was friendly and atmosphere very pleasant 😊 I would refer a friend about this service 😀

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Andrew and the team at Southland Dodge of Houma were great to work with on buying my Jeep Grand Cherokee. Andrew made the process seamless and so easy. From the initial conversation about the vehicle to the last hand shake after the purchase, it was a great experience. Call Andrew for all of your Dodge, Chrysler and Jeep needs! You won’t be disappointed. Excellent customer service!

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i had a great experience. My salesperson clarence did not pressure me into buying anything outside my budget and gave me multiple options to chose from. I would def recommend dodge and clarence

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Best dealership when shopping for a new vehicle. Huge Thanks to Rudy, and our sales lady, Michelle. Was very friendly, and helpful in making sure we were satisfied and happy with our purchase.

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Wonderful experience start (phone call) to finish (purchase). Miranda was fantastic and Carla was amazing!!!

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They always are there to help me find the best deal possible. I recommend them.

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great service-helpful-follow-up-great vehicle.thanks for all your good service and I will use again if needed

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Excellent Service and commitment. Especially like to thank the Service Team for their continued focus on quality. Thanks

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